Gold Coast / Brisbane
- Pool Maintenance
- Equipment Repair & Sales
- Pool Heating Solutions
Pool Heating Solutions
In Queensland we are very fortunate to have an extended swimming season due to our sensational weather. However in the cooler months you can continue to swim in your pool, there are some great solutions to increase the temperature of your pool water.
Pool blankets, solar heating and heat pumps are very common solutions. We can advise & supply all types of pool heating solutions.
What are Heat Pumps?
Heat pumps work by transferring the heat from the air outside a heating unit to the water stored inside a heating unit via a 'heat exchange system' and then pump that heated water into your pool. Heat pumps are the most energy efficient way to heat your pool, using approximately one third of the energy used by alternative pool heating systems.
Because heat pumps move existing heat rather than creating it by burning fuel or using electric resistance, they are very energy efficient - typically delivering 4 to 7 units of heat energy for every 1 unit of electricity consumed.
The benefits of Heat Pumps are various and include;
- Source of renewable energy
- Effective in low temperatures
- All-round superior efficiencies
- Convenient - no roof space or panels required
- Ease of installation (uses existing connections)
- High grade production and engineering means extended life spans & less maintenance
- Safe (no combustion)
- Supported by ongoing development and innovation
What size Heat Pump?
Heat Pumps are very similar to air conditioning units in that sizing is very important. Too small and the unit will work too hard. Other considerations-:
- Position in relation to the sun
- Inground or above ground pool
- A fountain or water feature
- Quality of the cover (using one is recommended in colder months)
- Size available for the heat pump
- Noise - a quality heat pump will be quieter than your filtration system
Neptune X-Pro Heat Pumps include a revolutionary 2-in-1 heating and cooling system. Corrosion is such an issue in the sub tropical Brisbane - Gold Coast climate. Inverter technology is more efficient.
Frequently Asked Questions
Everything you need to know about heating your pool on the Gold Coast & Brisbane.
This depends on the size of your pool, the starting water temperature, and the size of your heat pump. As a general guide, most residential pools on the Gold Coast and Brisbane can be raised by 8–10°C within 24–48 hours using a correctly sized inverter heat pump. Using a pool blanket during heating significantly reduces heat loss and speeds up the process.
Yes — modern inverter heat pumps are effective even in low ambient temperatures. In South-East Queensland our winters are mild, making heat pumps an ideal year-round solution. The Neptune X-Pro models we supply are specifically designed to perform efficiently in our subtropical climate. Pairing your heat pump with a quality pool blanket during cooler nights will maximise efficiency and keep running costs down.
Most swimmers find 26–28°C to be the sweet spot for comfortable swimming. Setting your heater too high (above 30°C) increases running costs significantly and can encourage algae growth. Our technicians can advise the ideal set point for your pool size and usage patterns when they carry out your installation.
Yes, a licensed electrician is required for the electrical connection. We work with trusted local electricians and can coordinate this as part of your installation, making the whole process hassle-free. The plumbing side — connecting the heat pump to your existing pool equipment — is handled by our team and is generally straightforward as it uses your existing connections.
Heat pumps are the most energy-efficient pool heating option available, typically delivering 4–7 units of heat for every 1 unit of electricity consumed. Running costs vary depending on pool size, target temperature, and how often you use a pool blanket. Inverter models like the Neptune X-Pro adjust their output to match demand, reducing electricity use further. Contact us for a tailored estimate based on your specific pool.
Solar heating uses panels installed on your roof to warm water as it circulates through them — it's free to run but dependent on sunlight and roof space, and provides less consistent temperatures. A heat pump works independently of weather conditions, giving you reliable, controllable warmth year-round. Many homeowners choose a heat pump for its consistency and convenience, especially if roof space is limited or the pool is shaded. We can advise which solution — or combination — suits your home best.
Yes! The Neptune X-Pro features a revolutionary 2-in-1 heating and cooling system. During Queensland's hot summers, when pool water can become uncomfortably warm, you can switch the unit to cooling mode to bring the temperature back down to a refreshing level. It's a great feature that makes your pool truly usable all year round.
Wifi advantages
If you are away or weather conditions change, wifi can allow apps that can set timers, diagnose issues and adjust the temperature.
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Jessica Zachar
Apr 2, 2024 via GoogleMitch and Roy are absolute champs! They take pride in workmanship and installation. Super happy with our pool heater. They were easy to call, obtain advice and book the job promptly. They are the real deal!
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Allison Wilshere
Aug 21, 2023 via GoogleRoy was fantastic on the day at explaining everything about our new pool heating system and Mitch was very easy to coordinate with before we went ahead with it. They were both very knowledgeable and helpful! I would definitely recommend having Mitch and Roy give you a quote and all your pool needs!
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Will Nye
Jun 7, 2023 via GoogleTo say I'm VERY IMPRESSED is an understatement. Roy and Mitch were prompt, professional and genuinely great guys to deal with. I sourced a few quotes for our pool heating and theirs was the best price, fastest response and quickest installation time. A job well done.
Neptune X-Pro Full Inverter Heat Pump
The ultimate residential pool heating and cooling solution — powerful, whisper-quiet and built for Australian conditions.
COP up to 16
16kW of heat generated for every 1kW of electricity consumed
Heat & Cool
Heats 6°C–40°C and cools 6°C–30°C for true year-round comfort
TurboSilence®
Quieter than your filtration system — from as low as 18.5 dB(A)
WiFi Control
Set timers, adjust temperature and diagnose issues from anywhere via app
Choose Your Model
Neptune X-Pro is available in multiple output sizes to suit pools of all shapes and sizes. Use this guide as a starting point — our team will confirm the right model for your specific pool.
| Model | Output (kW) | Pool Size | Phase |
|---|---|---|---|
| NHX10 | 10.2 kW | 20,000–40,000 L | Single |
| NHX17 | 17.5 kW | 41,000–60,000 L | Single |
| NHX21 | 21.5 kW | 55,000–80,000 L | Single |
| NHX25 | 25.5 kW | 65,000–100,000 L | Single |
| NHX31 | 31.5 kW | 65,000–120,000 L | Three |
Pool size estimates assume covered pool & filtration running ≥15 hrs/day. Actual sizing depends on shade, wind exposure and cover quality.
Technical Highlights
- Full Stepless TurboSilence® Inverter Technology — automatically adjusts compressor speed to match real-time demand, maximising efficiency and minimising noise
- Mitsubishi DC Inverter Compressor — market-leading reliability, outstanding energy efficiency and long service life
- Titanium Spiral Heat Exchanger — fully compatible with salt, mineral and magnesium pools; corrosion resistant for our subtropical climate
- Marine-Grade Aluminium Alloy Casing — built to withstand the Gold Coast and Brisbane coastal environment
- Smart & Quick Defrost Mode — automatically detects frost accumulation and defrosts on demand; no manual intervention required
- 2–3× More Efficient than conventional on/off heat pumps, delivering significant savings on electricity bills
- Operating Range –15°C to 43°C — effective year-round in all Australian climates
- Available in Front & Top Discharge — flexible installation options to suit your equipment bay layout
25 yr
Heat Exchanger
10 yr
Compressor
5 yr
Parts
1 yr
Labour
Industry-leading warranty coverage — Neptune X-Pro is built to last
Not sure which model suits your pool?
Our team will assess your pool size, location and usage to recommend the perfect Neptune X-Pro model and handle the full installation.
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